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Sources

The full record,so you can check us.

Every figure on the Evidence page traces to a primary source. Here they all are: the peer-reviewed research, the public court record, and the aggregate lived-experience synthesis.

01The research

Peer-reviewed research, cited by author, journal, and DOI.

Each paper opens at the original source. The label on the left names the finding the paper carries on the Evidence page.

Claim handling

Butler, R., Johnson, W., & Côté, P. (2007). It Pays to be Nice: Employer-Worker Relationships and the Management of Back Pain Claims. Journal of Occupational and Environmental Medicine. doi:10.1097/jom.0b013e318032211d (opens in a new tab)

Accommodation

Franche, R.-L., Cullen, K., Clarke, J., Irvin, E., Sinclair, S., & Frank, J. (2005). Workplace-Based Return-to-Work Interventions: A Systematic Review of the Quantitative Literature. Journal of Occupational Rehabilitation. doi:10.1007/s10926-005-8038-8 (opens in a new tab)

Job conditions

Krause, N., et al. (2001). Psychosocial job factors and return-to-work after compensated low back injury. American Journal of Industrial Medicine. doi:10.1002/ajim.1112 (opens in a new tab)

Multi-domain

Cullen, K. L., et al. (2017). Effectiveness of Workplace Interventions in Return-to-Work for Musculoskeletal, Pain-Related and Mental Health Conditions: An Update of the Evidence and Messages for Practitioners. Journal of Occupational Rehabilitation. doi:10.1007/s10926-016-9690-x (opens in a new tab)

Sick days

Loh, M. Y., Dollard, M. F., & Friebel, A. (2024). Economic costs of poor PSC manifest in sickness absence and voluntary turnover. The Economic and Labour Relations Review, 35(3), 635 to 648. Read at Cambridge Core (opens in a new tab)

Toxic dose

MacEachen, E., Kosny, A., Ferrier, S., & Chambers, L. (2010). The "Toxic Dose" of System Problems: Why Some Injured Workers Don't Return to Work as Expected. Journal of Occupational Rehabilitation. doi:10.1007/s10926-010-9229-5 (opens in a new tab)

Process harm

Lippel, K. (2007). Workers describe the effect of the workers' compensation process on their health: a Quebec study. International Journal of Law and Psychiatry. doi:10.1016/j.ijlp.2007.06.013 (opens in a new tab)

Supervisors

Maiwald, K., et al. (2014). Policy on manager involvement in work re-integration: Managers' experiences in a Canadian setting. Work. doi:10.3233/wor-131727 (opens in a new tab)

03The people living it

The third record, held in aggregate.

The third record is the aggregate lived experience of people who have moved through disability claims, drawn from public accounts and lived-experience research. We hold it in aggregate only: recurring themes, never a named, quoted, or profiled individual. We never scrape, name, quote, or profile a person. The themes are set out in full on the Evidence page.

04How we verify

You should be able to check us.

That is the standard we hold ourselves to first.

Research is cited by DOI.

Each paper is cited by author, journal, and DOI, so you can open the original and read it for yourself.

Court decisions by neutral citation.

Every decision is confirmed against the public record on CanLII, the free public source.

Lived experience, only in aggregate.

Reported as recurring themes, never as identifiable individuals. We never scrape, name, quote, or profile a person.

Free and citable.

Anyone can read it, cite it, and check it. We do not put the evidence behind a paywall.

Read it. Sign it.

The next step is a standard worth holding practice to.

The evidence is on the public record, in three places at once. If your work touches disability management, return to work, or workplace psychological safety, read the charter and add your name.

This page is licensed under Creative Commons Attribution-ShareAlike 4.0 (CC BY-SA 4.0) (opens in a new tab). Any worker, union, clinician, employer, insurer or practitioner may use, adapt and share it with attribution to NAPSDM, provided any adapted version carries the same licence and passes the same freedom on.